Refund policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
- Be in the same condition that you received it
- Be unworn or unused
- Have original tags attached
- Be in its original packaging
- Include a receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at:
Please include your order details and reason for return. We will guide you through the next steps.
Return Process
- Once your return request is approved, we will provide:
- A return shipping label (if applicable)
- Instructions on how and where to send your package
- Items sent back without prior authorization will not be accepted
Damages and Issues
Please inspect your order upon receipt.
If your item is:
- Damaged
- Defective
- Incorrect
Please contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (such as food, flowers, or plants)
- Custom or personalized items
- Personal care and beauty products
- Hazardous materials, flammable liquids, or gases
Additionally:
- Sale items are non-returnable
- Gift cards are non-returnable
If you’re unsure whether your item is eligible for return, please contact us.
Exchanges
The fastest way to ensure you get what you want is to:
- Return the original item
- Place a new order once your return is approved
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
- Your refund will be issued to your original payment method within 10 business days
Please note:
- Your bank or credit card provider may take additional time to process the refund
If more than 15 business days have passed since your refund was approved, please contact us at:
Contact Us
If you have any questions regarding returns or refunds, feel free to reach out: